Terms & Conditions
TERMS AND CONDITIONS OF SUPPLY
- INTRODUCTION
1.1. By using our website www.twoerascollide.com
or by entering into any agreement with Era Clothing LLC-FZ t/a Two Eras Collide (“Us”, “Company”), you agree to be bound by these Terms.
1.2. These Terms are to be read in conjunction with our other terms and conditions that may apply from time to time to your use of our site (“together the Terms”). These additional terms are available on our site or upon request.
2. INTERPRETATION
The following definitions and rules of interpretation apply in these Terms.
2.1. Definitions:
Agreement: any agreement, whether express or implied, between the Company and the Customer.
Business Day: a day other than a Friday, Saturday, or UAE public holiday, when banks in Dubai are open for business.
Contract: the contract between the Company and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
Company: Era Clothing LLC-FZ, trading as Two Eras Collide, registered in Dubai, United Arab Emirates, with its registered office at Meydan Hotel, Meydan Grandstand, Dubai, UAE.
Customer: the person or entity who purchases the Goods.
Goods: the goods (or any part of them) set out in the Order.
Order: the Customer’s order for the Goods made through the Website.
Terms: these terms and conditions as amended from time to time.
Website: www.twoerascollide.com
2.2. References to statutes include any amendment, re-enactment, or subordinate legislation in force in the United Arab Emirates.
2.3. Words such as “including”, “in particular”, or similar expressions shall not limit the generality of preceding words.
2.4. References to writing include email.
2.5. “We”, “us”, and “our” refer to the Company; “you” refers to the Customer.
3. BASIS OF CONTRACT
3.1. These Terms apply to all Contracts to the exclusion of any other terms the Customer seeks to impose or incorporate, or which are implied by custom or practice.
3.2. The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Terms.
3.3. The Order shall only be deemed accepted when the Company issues written acceptance (including by email), at which point a binding Contract arises.
3.4. Any quotation provided by the Company is not an offer and may be withdrawn at any time.
3.5. The Website is not directed at minors. By placing an Order, the Customer warrants that they are legally capable of entering into binding contracts.
4. SUPPLY OF GOODS
4.1. The Goods are described on our Website.
4.2. The Company reserves the right to amend product specifications or packaging. Product images are illustrative and colours may vary slightly.
4.3. If you wish to make changes to your Order, please contact us immediately. If Goods have already been shipped, our Returns Policy will apply.
5. DELIVERY
5.1. Delivery timelines will be notified during the order process. Dates are approximate and time of delivery is not of the essence.
5.2. Delivery shall be made to the address specified in your Order.
5.3. Delivery is completed when the Goods are handed over to the Customer or their representative.
5.4. Delivery costs are displayed prior to checkout.
5.5. We are not responsible for delays beyond our control. In case of substantial delay, you may cancel the Order and receive a refund for undelivered Goods.
5.6. If the Customer fails to take delivery after notice, risk transfers and storage costs may apply.
6. QUALITY
6.1. We warrant that upon delivery, the Goods shall:
(a) conform with their description; and
(b) be of satisfactory quality in accordance with UAE Consumer Protection Law.
6.2. If Goods are defective, you must notify us within a reasonable time, provide proof of purchase, and return the Goods at your cost (if requested). We may repair, replace, or refund at our discretion.
6.3. This warranty does not apply if:
(a) defects arise from misuse, neglect, or failure to follow care instructions;
(b) Goods are altered or repaired without our approval; or
(c) fair wear and tear occurs.
7. TITLE AND RISK
7.1. Risk passes to the Customer upon delivery.
7.2. Title passes only once full payment has been received.
8. PRICE AND PAYMENT
8.1. Prices are as shown on our Website at the time of Order and include VAT where applicable.
8.2. Payment must be made in full before dispatch.
9. LIMITATION OF LIABILITY
9.1. Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded under UAE law.
9.2. Subject to the above:
(a) we are not liable for indirect or consequential loss, including loss of profit or goodwill; and
(b) our total liability shall not exceed the price paid for the Goods.
10. YOUR RIGHTS TO END THE CONTRACT
10.1. Your rights to cancel depend on what you purchased and whether the Goods are defective.
10.2. You may cancel if:
(a) we have made significant changes to the Goods or these Terms;
(b) there is a pricing or description error;
(c) supply is substantially delayed for reasons outside our control; or
(d) we breach the Contract.
10.3. Customers purchasing online have a right under UAE Consumer Protection Law to cancel within 14 days of receiving the Goods, provided they are unused and in original packaging.
10.4. The right to cancel does not apply to:
(a) personalised or custom-made Goods;
(b) unsealed items for hygiene reasons (e.g. jewellery or undergarments).
10.5. Refunds will be processed within 14 business days after inspection of returned Goods.
11. GENERAL
11.1. Assignment: We may assign or subcontract our rights under this Contract. Customers may not do so without written consent.
11.2. Entire Agreement: This Contract constitutes the entire agreement between the parties.
11.3. Variation: No variation is binding unless in writing and signed by both parties.
11.4. Waiver: Failure to enforce any right does not constitute a waiver.
11.5. Severance: If any clause is invalid, the remainder shall remain in effect.
11.6. Notices: Notices shall be sent in writing to the registered office or via email to hello@twoerascollide.com
.
11.7. Third-Party Rights: Only the parties to this Contract have rights under it.
11.8. Governing Law: This Contract and any dispute arising from it shall be governed by the laws of the United Arab Emirates.
11.9. Jurisdiction: The Courts of Dubai shall have exclusive jurisdiction. The Company may, at its discretion, elect to refer disputes to DIFC Arbitration for final resolution.
CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on our website. We reserve the right to amend them by posting updates. Continued use of our website or purchase of Goods constitutes acceptance of any changes.
CONTACT INFORMATION
Era Clothing LLC-FZ (Two Eras Collide)
Meydan Hotel, Meydan Grandstand, Dubai, UAE
Email: hello@twoerascollide.com
WEBSITE TERMS OF USE
1. INTRODUCTION
1.1. These Terms of Use govern your use of www.twoerascollide.com
(“Site”).
1.2. These Terms incorporate our Privacy Policy and Acceptable Use Policy, both available on our website.
1.3. By using our Site, you agree to these Terms. If you do not agree, you must not use our Site.
2. WHO WE ARE
2.1. This Site is operated by Era Clothing LLC-FZ t/a Two Eras Collide, registered in Dubai, UAE, with its registered office at Meydan Hotel, Meydan Grandstand, Dubai, UAE.
2.2. You may contact us at hello@twoerascollide.com
3. SUSPENSION OR WITHDRAWAL OF SERVICES
3.1. Our Site is made available free of charge.
3.2. We do not guarantee continuous or uninterrupted access. We may suspend or withdraw the Site for business or operational reasons.
3.3. You are responsible for ensuring all persons accessing the Site through your internet connection comply with these Terms.
3.4. Our Site is directed to users in the United Arab Emirates. Content may not be appropriate for use elsewhere.
4. HOW YOU MAY USE MATERIAL ON OUR SITE
4.1. We own or license all intellectual property rights in the Site and its content. All rights are reserved.
4.2. You may print or download content for personal, non-commercial use only.
4.3. You must not modify any materials or use content separately from its accompanying text.
4.4. Our status (and that of contributors) must always be acknowledged.
4.5. You must not use any part of the Site or its content for commercial purposes without our written permission.
4.6. If you breach these Terms, your right to use our Site will cease immediately.
5. RELIANCE ON INFORMATION
The content on our Site is provided for general information only. While we endeavour to ensure accuracy, we make no warranties as to completeness or reliability.
6. LINKS TO OTHER WEBSITES
Where our Site contains links to third-party websites, these are provided for convenience only. We have no control over their content or availability.
7. USER-GENERATED CONTENT
7.1. Our Site may include content uploaded by users (e.g. comments, media). Such material has not been verified or approved by us.
7.2. The views expressed by users do not represent our views.
7.3. If you wish to report inappropriate content, contact hello@twoerascollide.com
8. LIABILITY
8.1. Nothing excludes or limits our liability where unlawful under UAE law.
8.2. If you are a business user:
(a) we exclude all implied warranties and conditions;
(b) we are not liable for loss of profits, goodwill, business, or indirect damages.
8.3. If you are a consumer user:
You agree to use our Site for personal purposes only. We are not liable for any business-related losses.
9. SECURITY AND VIRUSES
9.1. We do not guarantee the Site is free from viruses or harmful components.
9.2. You must not introduce malware or attempt unauthorised access to our Site or servers.
9.3. Such actions may constitute criminal offences under UAE Cybercrime Law, and we will report violations to the authorities.
10. LINKING TO OUR SITE
10.1. You may link to our home page in a fair and legal way that does not damage our reputation.
10.2. You must not imply association or endorsement where none exists.
10.3. We reserve the right to withdraw linking permission at any time.
11. GENERAL LEGAL TERMS
11.1. These Terms constitute the entire agreement between you and us.
11.2. These Terms and any dispute arising from them shall be governed by the laws of the United Arab Emirates.
11.3. The Courts of Dubai shall have exclusive jurisdiction, with the option for DIFC Arbitration at the Company’s discretion.